1. If you are seeking revisions to your current résumé, curriculum vitae (CV), or LinkedIn profile, complete the Contact Us page and email your current résumé, CV, existing LinkedIn Profile URL, or relevant files to firstname.lastname@example.org. If you are seeking a brand new résumé, new CV, executive services, or other career documents, complete the Contact Us page, and we will send you a Client Questionnaire and Keyword Worksheet to fill out and return to us.
2. Our writing services are available by telephone, online, or office visit by appointment only. Prices vary depending on the service or package selected. Turnaround time for a résumé is typically 3-5 business days, depending on the chosen career level. Turnaround time for a CV maybe longer, depending on the type and pages required. Once we receive your order, we will call you within 24 hours to discuss your résumé and service desired. The discussion will be to critique or document your qualifications, skills, accomplishments, key strengths, and education. If scheduling a telephone consultation, an email will be sent within 24 hours, indicating services and costs agreed on. If purchasing a service or Add-On Options through the Add Cart option, proceed to the Cart to make your purchase. Payment is due in full upon receipt of invoice. Once payment is received, the writer will begin working on your project.
3. We accept American Express, MasterCard, Visa, Discover, or PayPal. A PayPal Invoice will be sent to your email. Credit card payments are submitted and processed using PayPal Invoicing and Policies. A PayPal account is not required. Click HERE to see PayPal Invoicing policies, if any questions. Payment is due in full upon receipt of invoice. Once payment is received, the writer will begin working on your project.
4. Within 5 business days or sooner, the writer assigned to your project will provide you with a draft résumé, draft CV, or product via email for your review, followed by an email to determine if further changes are needed. Minor changes can be made up to a year after delivery of the initial drafted product, free of charge. After your product has been approved, finalized, and delivered, if significant revisions are needed after that point, the cost is 50% of the initial product fee.
5. A Final version of a résumé, CV, or other writing product will be emailed to you. If a different delivery method is preferred, check with the writer for options and fees. Minor changes are allowed after the final version is completed, but we assume major revisions will not be necessary. Given the time involved during writing phases, all fees are NON-REFUNDABLE and NON-TRANSFERABLE. All writing services must be completed within 30 Calendar Days from the date an initial Draft(s) is sent to you. After 30 Calendar Days, our service(s) will be considered Final and the transaction will be closed.
6. Our main goal is to provide you with quality career documents utilizing reasonable writing resources available. We make no warranties in connection with the services or products provided to you and we do not guarantee that you will be hired for any future engagement.
7. We do not post any of our résumés, CVs, or other writing product samples on our website for competitive reasons. Our goal is to provide you with quality career documents and excellent service. If you are not completely satisfied with your finished product, please let us know. We offer revisions to suit your needs.
8. We deliver our writing products and communication to you electronically and may amend our policies at any time by posting a revised version on our website. The policies will be effective at the time we post it.